Coaching Association of Canada

Pamela Jeffery

  • Founder of the Inclusion and Diversity Service Offering at KPMG Canada

With 23 years of experience in advancing diversity in the talent pipeline and at the leadership level, Pamela brings a unique understanding of the challenges and opportunities in addressing gender and non-gender diversity gaps and creating inclusive workplace cultures. As one of Canada’s foremost thought leaders on I&D best practices, Pamela is the found of KPMG Canada’s Inclusion and Diversity service offering. She works with a broad range of clients globally to deliver current state assessments, develop and help executive strategies, and train employees and corporate directors.

Pamela is best known as the founder of Women’s Executive Network (WXN) in 1997, Canada’s Most Powerful Women: Top 100 Awards in 2003, and the Canadian Board Diversity Council (CBDC) in 2009. Other career highlights include: 17 years in government relations and communications strategy consulting; teaching government relations with a focus on stakeholder management at Rotman School of Management, University of Toronto; in 2012 being the only Canadian resident named as a charter member of Fast Company Magazine’s League of Extraordinary Women; and in 2017 being featured as one of Canada’s 150 preeminent women in honour of Canada’s sesquicentennial.

Resilience and the New Normal
Opening Plenary

With the population in Canada becoming increasingly diverse, sport organizations that embed diversity and inclusion (D&I) into their DNA are more adaptable, agile, and resilient to change and challenges faced by the industry. This presentation will explore what diversity, inclusion and resilience mean, and how together they can be leveraged to provide a competitive advantage in the face of the “new normal.” The session will also explore how to assess organizational D&I readiness and design strategies to operationalize it.