Coaching Association of Canada

Professional Coaching Program – Frequently Asked Questions

  • I’m an NCCP coach. Do I NEED to apply to become a Chartered Professional Coach or a Registered Coach with the Professional Coaching Program?

    No. It is up to you whether or not you wish to apply to become either a Chartered Professional Coach or a Registered Coach and to receive the services the program offers.

  • What types of benefits do I get for becoming a Chartered Professional Coach or a Registered Coach with the Professional Coaching Program?

    As a Chartered Professional Coach or a Registered Coach, you are entitled to certain benefits, including:

    • Free legal advice;
    • Full access to the SIRC online database;
    • Health and dental group benefits; and
    • Liability insurance at a discounted premium.
  • What do I need to do to become a Chartered Professional Coach or a Registered Coach?

    Applying to become a Chartered Professional Coach or a Registered Coach can be done in 2 easy steps:

    Step 1:  You will need to obtain the following:

    • Two (2) references and their contact information;
    • A valid and recent criminal record check; and
    • A copy of any degree or diploma.

    Step 2: Complete the license/registration application form in the Locker.

    For more information on the application process, please click here.

  • How long does the registration process take?

    The application process will vary in time depending on how long it takes you to submit the required documents and information. Once you have provided all of your necessary documents and information, your application is sent to the License and Registration Committee for a review that will decide whether to grant you the Registered Coach status or Chartered Professional Coach designation. This review takes between 2 and 4 weeks, depending on the time of year.

    Once a decision is reached, you will receive email confirmation and be required to complete the License Agreement (for Chartered Professional Coaches) or the Registration Agreement (for Registered Coaches). Completing this agreement is the final step, after which your designation or status will figure on your Locker transcript and you will be considered in good standing with the Professional Coaching Program.

  • Is my NCCP# the same as my Coaches of Canada number?

    No. since we have integrated coachesofcanada.com into coach.ca to provide a one-stop location for access to all coaching information, we have blended the Coaches of Canada database into the Locker. Your Coaches of Canada number is no longer valid as of February 15, 2016.

    Your NCCP# is your national coaching number and the Locker is one central database for all your educational and professional coaching needs. This means that your Locker profile will contain all of your NCCP and professional coaching information, making the application and renewal processes more efficient.

  • I forgot my login details, what do I do?

    Your login details are now the same as those you use to access the Locker. You can either use your email or your NCCP# with your password. If you forgot your NCCP#, you can use the Lookup my NCCP# function. If you forgot your password, you can use the Forgot Password? function. 

    Alternatively, you can email coach@coach.ca or call 613-235-5000 for assistance.

  • How do I renew my Chartered Professional Coach designation or Registered Coach status?

    To renew your Chartered Professional Coach designation or Registered Coach status:

    • Log into the Locker;
    • Click the Professional tab on the left side of your screen;
    • Click on the Renew button and follow the onscreen prompts.

    To access the Locker and process your renewal now, please click here.

  • By when do I need to renew my Chartered Professional Coach designation or Registered Coach status?

    The annual deadline to renew your Chartered Professional Coach designation or Registered Coach status is on year from the date you first completed the License or Registration agreement. This date can be found under the Professional tab of your Locker account.

    On the expiry date of your license or registration, you will be provided with a 90-day grace period to renew, where the current $100 renewal fee will apply. Although you will be considered expired during this grace period, there will be no late fees if you renew within it. After the grace period will have passed (on day 91), the $100 renewal fee will no longer be available and you will be required to pay a reinstatement fee of $130 to return your license or registration in good standing. Specifically, you will not need to reapply. You will simply need to reinstate your license for $130 and renew your criminal record check (if applicable).

    A recent and valid criminal record check is also required every three years on your renewal deadline to maintain your status in good standing.

    To renew your Chartered Professional Coach designation or Registered Coach status now, please click here.

  • How do I qualify to become a Chartered Professional Coach?

    A coach must achieve specific levels in education, NCCP certification, and coaching experience in order to be considered for the Chartered Professional Coach designation. For the full list of eligibility criteria, please see this chart.

    Coaches who are committed to these professional coaching standards, but have yet to achieve the criteria set out for the Chartered Professional Coach designation will be granted the status of Registered Coach.

  • I am a Registered Coach. How do I become a Chartered Professional Coach?

    A coach must achieve specific levels in education, NCCP certification, and coaching experience in order to be considered for the ChPC designation. For the full list of eligibility criteria, please see this chart.

    If you are currently a Registered Coach and you wish to become a Chartered Professional Coach, you can do so during the renewal process at no extra cost.

    • Login into the Locker;
    • Click the Professional tab on the left side of your screen;
    • Click on the Renew and transition button and follow the onscreen prompts.
  • What constitutes a “Major Games”?

    A “Major Games” can be classified as the Olympic Games, Paralympic Games, Pan American Games, Parapan American Games, Commonwealth Games, or the highest level of competition in that sport, e.g. World Championships.

  • How do I remain in Good Standing as a Chartered Professional Coach or Registered Coach with the Professional Coaching Program?

    In order to be in good standing with the Professional Coaching Program, each coach must renew their dues annually before their individual renewal deadline (i.e. one year from the date they first completed the License or Registration agreement) and have submitted a recent and valid criminal record check within the last 3 years.

  • What is a recent and valid criminal record check?

    In order to be in good standing with the Professional Coaching Program, each coach must submit a recent and valid criminal record check upon application and every 3 years.

    Recent: The criminal record check has been processed and issued within 6 months of submission to the Coaching Association of Canada.

    Valid: The check has been processed by a Canadian police station and submitted in its original form by mail to the Coaching Association of Canada; OR the check has been processed through SterlingBackcheck, or one of their international partners, the results of which were delivered online from SterlingBackcheck to the Coaching Association of Canada.

  • Who can I use as a reference for my application or transition to Chartered Professional Coach?

    References are accepted from your national sport organization, your provincial sport organization, your local sport organization, or a Chartered Professional Coach in good standing.

  • I do not have post-secondary education. What do I submit as a diploma or degree?

    Nothing. You are not required to have a post-secondary education to become a Chartered Professional Coach or a Registered Coach. Under circumstances where an applicant self-declares having post-secondary education, they must provide a copy of their diploma or degree as a supporting document.